Política de privacidad

Last updated: October 4, 2026

This Privacy Policy explains how XR SHOP (the "Store"), operated by HXR CONSULTING LLC, Houston, Texas, USA ("we", "us", "our"), collects, uses and shares your personal information when you visit the Store or make a purchase.

1. Information we collect

  • Information you give us: name, email address, shipping and billing address, phone number (if you provide it), order details, and the content of messages you send us.
  • Payment information: payments are processed by Shopify and its payment processors. We do not see or store your full card number.
  • Information collected automatically: device and browser information, IP address, approximate location, pages viewed, and how you interact with the Store, collected through cookies, pixels and similar technologies.

2. How we use your information

  • To process, ship and deliver your order, and to send order confirmations, shipping and tracking updates.
  • To answer your questions and handle size exchanges, refunds and other customer service requests.
  • To prevent fraud and keep the Store secure.
  • To understand how the Store is used and improve it.
  • To show you ads and measure their results, as described in section 4.
  • To send marketing emails if you sign up for them. You can unsubscribe at any time using the link in any email.
  • To comply with legal obligations.

3. Who we share your information with

We do not sell your personal information for money. We share it only with service providers that help us run the Store:

  • Shopify, which hosts the Store and processes orders and payments. See Shopify's Privacy Policy at shopify.com/legal/privacy.
  • Payment processors used at checkout (for example Shopify Payments, PayPal or others shown at checkout).
  • Zendrop, our order fulfillment partner, which receives the name, shipping address, phone number (if provided) and order details needed to prepare and ship your order, and shares them with shipping carriers.
  • Shipping carriers, to deliver your order and provide tracking.
  • Advertising and analytics partners, such as Meta (Facebook and Instagram) and TikTok, as described in section 4.
  • Authorities or other parties when required by law, or to protect our rights, or in connection with a sale or transfer of the business.

4. Cookies, pixels and advertising

We use or may use cookies and tracking pixels, including the Meta Pixel and Conversions API and the TikTok Pixel, to understand which ads lead to visits and purchases and to show you relevant ads on those platforms. These partners may collect information about your activity on the Store and use it under their own privacy policies. Under some state laws, sharing information for targeted advertising may be considered a "sale" or "sharing" of personal information; you can opt out as described in section 6.

You can control cookies through your browser settings and the Store's cookie banner (where shown), and manage ad preferences in your Meta and TikTok account settings. Learn more at facebook.com/privacy/policy and tiktok.com/legal/privacy-policy-us.

5. How long we keep your information

We keep order information for as long as needed to fulfill your order, provide customer service, and meet tax, accounting and legal requirements. We delete or anonymize information when it is no longer needed.

6. Your rights and choices

Depending on where you live (for example California and other US states with privacy laws), you may have the right to access, correct or delete your personal information, to get a copy of it, and to opt out of the sale or sharing of your personal information for targeted advertising. To make a request, email us at xrshopgifts@gmail.com or use the "Your privacy choices" link in the Store, if available. We will verify your request and respond within the time required by law. We will not discriminate against you for exercising your rights.

7. Security

We use reasonable safeguards provided by Shopify and our service providers to protect your information. No method of transmission or storage is completely secure.

8. Children

The Store is not intended for children under 16, and we do not knowingly collect their personal information.

9. Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

10. Contact

HXR CONSULTING LLC (XR SHOP)
Houston, Texas, USA
Email: xrshopgifts@gmail.com